How We Helped a US Tech-Enabled Consulting Firm to Achieve an 89% Increase in Customer Registration

About

The client is a tech-based US consulting firm connecting investors, corporations, strategy management consultants, engagement managers, analysts, advisors, and clients across multiple industries. Their platform streamlines workflow, allowing clients to build projects and review profiles on a personal dashboard. They aim to bridge the communication gap through private or in-person conversations, micro engagements, and short-term engagements.

Services

Frontend Development

Backend Development

Database

The client wanted to target users across multiple business verticals and manage the business on single platform.

Client

They start a project by enlisting a project scope and any screening questions through their dashboard notifying engagement managers.

Enagagement Manager

They act as gatekeepers, reviewing and cross checking profiles to ensure a proper fit.

Talent Consultant

They play a vital role ensuring quality of service and are responsible for fueling their marketplace with exceptional talent.

The client wanted a true partner who would support the business with complete 360-degree IT solutions.

Projects are curated and posted to a central marketplace which a team of talent consultants access and review post details and later on, begin the search effort.

Clients gain access to an engagement manager for every request thereby establishing the idea of helping human interaction rather than replacing it. The engagement managers provide transparency, accuracy and better control shortlisting the best profiles on to clients’ dashboard.

A direct communication channel with your engagement manager is established in a chat-like environment. Conversations are mapped against each profile and automatically threaded according to a particular project.

Finding the right connection to address targeted questions was difficult and time-consuming because they did not have a communication-based application for conducting qualitative interviews and accessing professional insights.

A consulting platform to communicate, collaborate, and manage all on in one place.

With simplicity at the core of the user experience, we brought the application to life with intuitive UI and delightful micro-interactions.

We are extremely satisfied with the quality of work and professionalism shown during development starting from insightful content and a delightful user experience which educates our users quickly and significantly on what problems we solve.

We developed a comprehensive platform from scratch, facilitating accessible communication among different user groups.
To ensure an optimal UX, we structured conversations for each profile automatically threaded based on a specific project.
Our team integrated complete transparency by improving the search functionality, dashboard, and category page structure, facilitating hassle-free navigation, exploring categories, and choosing a profile for the better suitability of clients.
After the initial development, a team was placed for continued brainstorming, further development & maintenance.