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You can expect to see the price points ranging from $20,000 to $50,000 for a simple app, and $100,000 to $300,000 for a stronger, more versatile solution when finalizing the budget for the software development of your telemedicine platform.
However, the pressing question is: do these numbers take into account your unique business needs? The answer is a resounding no.
Telemedicine software development is flourishing, but with innovation comes investment. Wondering what it’d cost to build a custom telemedicine software? We’ve got just the scoop you need.
So, let’s dig and figure out what your dollar figures will look like!
The market for healthcare software development continues to grow without pause, with telemedicine solutions posing as frontrunners.
A concept, which was dubbed as a futuristic idea, has evolved into the “lifeline” for millions of patients and professionals alike, and is attracting billions in investments as we speak. For the record, over $3.4 billion dollars have been funneled into the telemedicine sector by some prominent investors, including Tencent and General Catalyst.
In other news, the Telemedicine Market is expected to reach $196.37 billion by 2025, and is on track to touch a staggering $376.12 billion by 2030, expanding at a CAGR of 13.88%. This growth is catalyzed by a mix of factors, which include:
With telemedicine on the rise, leaders are eagerly pouring investments in healthcare software development services to keep up with the market. However, what’s crippling their pace is the unclear cost of telemedicine software development. They’re either stuck with a price that’s out of their budget or don’t even know where to start with their spending.
We’ve curated a no-fuss, cut-to-the-chase cost guide for decision-makers like you. We’ve dissected the cost of telemedicine software development, assimilating insights from in-house experts, market analysts, and trend forecasters. So, stay with us!
To give you a heads-up, the cost to build a custom telemedicine software solution lies somewhere between $20,000 and $500,000. However, variations are inevitable, considering the complexity of the features, the development team’s location, and the specific you’re eyeing.
Still, we’ve made an effort to generalize the cost estimates so you can plan your budget more easily.
See the table below to know what a medical software company would charge for a telemedicine solution.
Estimating the comprehensive cost of telemedicine software requires a strategic approach. The common formula used is:
However, this equation only scratches the surface. An accurate, true-to-value cost estimation must factor in peripheral elements such as project complexity, compliance needs (HIPAA, GDPR), third-party integrations (EHR, payment gateways), and ongoing maintenance.
To arrive at a more precise budgeting estimate, try out this enhanced telemedicine cost formula:
For example, a simple telemedicine platform may take 800-1,200 hours to develop, while a feature-rich platform with AI diagnostics, multi-party video calls, and EHR integration can exceed 2,500 hours. With an average developer rate of $50-$150 per hour, costs can range widely.
The success formula lies in partnering with a custom software development company that not only builds but also optimizes for performance, scalability, and resilience.
When hiring a medical software company for your telemedicine solution, it’s crucial to understand the cost implications at every stage. Below is a detailed breakdown of each phase, including what it entails, the price range, and the estimated time required.
1. Research & Planning – Laying the Foundation
Every successful telemedicine project starts with in-depth research and meticulous planning. This phase involves defining your target audience, understanding compliance requirements (HIPAA, GDPR), conducting competitor analysis, and drafting feature requirements. The goal is to create a clear roadmap to avoid costly changes later.
Price Estimate:
Total Time:
2. UI/UX Design – Crafting a Zero-Fuss Experience
A well-designed telemedicine solution ensures seamless usability for patients and doctors. This phase includes wireframing, prototyping, user feedback testing, and finalizing the UI/UX. The focus is on accessibility, aesthetics, and efficiency to keep users engaged.
Price Estimate:
Total Time:
3. Backend Development – The Spine of Your Software Solution
The backend is where all data processing and security measures take place. It includes setting up databases, managing secure data storage, developing API integrations (EHR, payment gateways), and ensuring real-time communication features work smoothly. The complexity of this stage significantly affects the total development cost.
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Total Time:
4. Frontend Development – Bringing the A-Game of Aesthetics
The frontend is the user-facing side of the solution, ensuring a smooth and intuitive experience. It includes developing dashboards, appointment booking systems, video conferencing interfaces, and interactive elements. The goal is to create a responsive, mobile-friendly interface that enhances user engagement.
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Total Time:
5. Compliance & Security – Meeting Industry Standards
Every medical software development company must comply with strict regulations like HIPAA (USA), GDPR (Europe), and PIPEDA (Canada). This phase involves implementing encryption, secure authentication, role-based access control, and compliance audits to protect patient data.
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Total Time:
6. Integration of Third-Party Services
To enhance functionality, telemedicine solutions often integrate with external services such as:
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Total Time:
7. Quality Assurance (QA) & Testing
Before launch, rigorous testing ensures the solution functions smoothly. This phase includes performance testing, security testing, usability testing, and bug fixes. Continuous testing is crucial for regulatory compliance and a seamless user experience.
Price Estimate:
Total Time:
8. Deployment, Post-Launch Maintenance & Upgrades
Once testing is complete, the telemedicine software is deployed, followed by the final round of optimizations. Post-launch, it will require ongoing updates, bug fixes, and performance improvements. Regular feature upgrades, driven by user feedback, are essential to keep the solution competitive in the market.
Price Estimate:
Total Time:
The average cost to develop a telemedicine software is predicated on various factors. The key to staying within budget is strategic planning, prioritizing essential features first, and partnering with an experienced healthcare software development company.
A telemedicine software hitting all the right boxes requires a list of must-have features, which are outlined below.
By integrating this bucket list of features, a telemedicine software becomes perfectly equipped to provide comprehensive care — anytime, anywhere, while ensuring data security, compliance, and a superior user experience.
Building a telemedicine software customized to your needs is a journey riddled with challenges. From ensuring compliance like clockwork to safeguarding data against evolving cyberattacks, the process is far from simple.
Healthcare data is highly sensitive. Telemedicine solutions must comply with international standards and regulations like HIPPA (Health Insurance Portability and Accountability Act) in the U.S., GDPR (General Data Protection Regulation) in Europe, and other local healthcare laws to establish stringent data governance and compliance. Non-compliance can eventually translate into heavy fines, lawsuits, and even the shutdown.
Pro Tip: Seek assistance from top-tier custom software development service providers well-versed in healthcare compliance protocols and can effectively integrate data encryption, secure authentication, audit logs, and regulatory best practices.
Telemedicine platforms interact with highly confidential medical data, making them prime targets for cyberattackers. A breach can take the wraps off patient records, resulting in several untoward occurrences, from identity theft to financial fraud. With data as the lifeblood, organizations must strictly prioritize encrypted data channels. However, managing vast amounts of data in multiple formats often creates bottlenecks.
Pro Tip: Hire professionals from a healthcare software company with specialization in multi-layered security strategies, including end-to-end encryption, multi-factor authentication (MFA), intrusion detection systems.
Challenge Three: Seamless Integration with EHR/EMR Systems
Most healthcare providers already use Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems to store and manage patient data. Your telemedicine software must integrate smoothly with these systems. However, EHR/EMR platforms use different data standards (such as HL7, FHIR, or proprietary APIs), making integration complex and challenging.
Pro Tip: Leverage the industry-leading expertise of custom software developers and build solutions with HL7, FHIR compliance, and custom APIs to ensure your telemedicine platform can exchange data effortlessly with existing healthcare systems.
Challenge Four: Ensuring High-Quality Video and Audio Communication
Since telemedicine heavily relies on video consultations, poor video quality, audio lag, or unstable connections can hinder doctor-patient interactions. Factors like low bandwidth, poor device compatibility, and server overload can disrupt communication, leading to misdiagnoses and patient dissatisfaction.
Pro Tip: A custom software development company integrates WebRTC-based solutions, adaptive streaming, and real-time network optimizations to ensure smooth video and audio performance, even in low-bandwidth conditions.
As more users adopt telemedicine, your platform must scale efficiently to handle increasing traffic without performance slowdowns. A lack of scalability can result in slow response times, system crashes, and poor user experience. Challenges include managing server loads, database performance, and network stability.
Pro Tip: Healthcare software engineers can design cloud-based, scalable architectures with microservices, load balancing, and auto-scaling to ensure high availability and smooth performance, even during peak usage.
Building custom telemedicine software requires careful planning, compliance expertise, and robust technical execution. While the costs can range from $20,000 to $500,000, the true value lies in delivering a secure, scalable, and user-friendly solution that delivers care at speed and scale.
If you’re looking to build a future-ready telemedicine platform, now is the time to take action. Let’s discuss your requirements and build a cost-efficient, high-performing solution together!
"Samrat Biswas is the operations director at Unified Infotech. He has been masterfully executing the company’s projects and ensuring high-quality outcomes. With a keen eye for detail and a knack for strategic planning, Samrat turns ambitious goals into actionable plans.”
The cost can range from $20,000 to $500,000+, based on factors such as complexity, features, platform choice, and compliance needs. Basic apps cost less, while enterprise-level solutions with AI, EHR integration, and security enhancements are more expensive.
Advanced features like AI diagnostics, video consultations, EHR integrations, and multi-platform support increase costs. Simple telemedicine apps with basic appointment scheduling and messaging are cheaper, while feature-rich platforms require higher development time and investment.
Yes, developing for multiple platforms increases costs. A single-platform app (iOS or Android) is more affordable, whereas cross-platform or web-based solutions require additional development, testing, and maintenance, raising expenses.
Yes, ensuring compliance with HIPAA, GDPR, and other healthcare regulations adds costs due to legal consultations, data encryption, and secure hosting. Regular security audits and certifications also require ongoing investment.
Hidden costs include third-party API fees, cloud hosting, cybersecurity enhancements, app store fees, ongoing maintenance, and unexpected compliance updates. Budgeting for these prevents cost overruns post-launch.
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